Thomasville Furniture

Made purchase in May of last year and we are still waiting for defected chairs to our dining set to be replaced. Store has sent out 3 sets of chairs and all have been defected in ...

Monroeville, Pa. store. First, just know you lost thousands of $$ in sales. We made several selections for 4 rooms in our home with the intention of buying it all per your sale. ...

I purchased a couch and a loveseat in what I thought was Thomasville upper end. I even paid to have down cushions. I have had the furniture for almost 5 months and they look like t...

I purchased and fully paid for a table on 12/4/11. The sales lady put "rush for Christmas" on the paperwork and reassured me it would arrive well before Christmas. Since the deliv...

I'm really pissed at Thomasville Furniture. I feel llike i'm geting the runaround. Man, it feels like customer service has taken a really big dump on the consumers lately. Four we...

My wife & I purchased furniture from Thomasville. When the furniure finally arrived it had scartches, a large dent and the table leg was wobbly. After 4 months and several phone ...

We purchased furniture in May and was informed that we would not have it until September. The sales person said, she has seen it come in less time but plan for first week of Septe...

I have just hung up from calling Thomasville Customer Service concerning the 4,669.00 sofa we purchased but refused delivery because it was such a piece of junk. See the photos the...

We paid nearly 4,000.00 for a custom Paula Sofa. It was finally brought to us last week. I had to refuse delivery! A PIECE OF JUNK I would not allow it in my house and sent it bac...

The Thomasaville rep explained that I would be given a three hour time window two days prior to the delivery date and asked me, “would you also like a one hour call-ahead prior t...

First, I think the delivery teams should be able to remove the old furniture items for you before delivering the new. Apparently they don't; or do they? This was just an unco...

We've purchased several major pieces over the last year, so I think we know what we're talking about here. You should completely avoid Thomasville furniture stores and products al...

We've purchased several major pieces over the last year, so I think we know what we're talking about here. You should completely avoid Thomasville furniture stores and pro...

Where do I start? We ordered 6 pieces of furniture for our living room. About a week after the furniture was delivered, we noticed the top of the coffee table was cracking. A "s...

Ordered leather furn back in 1/8/11 and received it on 2/26/11. I contacted cust svcs on 2/28/11 regarding the furn. The cushion on the chaise was shorter than the rest, the leathe...

I purchased a leather sectional couch from Thomasville. The day after I received the couch I noticed that the loveseat section was built very poorly. The leather u...

I wish I had researched this store before making a purchase. The owner and his staff have no integrity. I spent $3505 at this store, promises were made, furniture altered and I now...

Beware of Thomasville in Missisauga. As a previous comment, there is no customer service at this store. Once they get your money, they will not get involved in any issues with your...

I ordered a dining room set from Thomasville on 3/27. At that time I paid 1/2 down, and was promised a delivery time of four to six weeks. I received a call from them on 5/7 say...

I remodel bathrooms and kitchens and also build custom cabinets. I recently installed some kitchen cabinets and a 12' long entertainment center all made by Thomasville. I was n...

I purchased a Thomasville Vintage collection office set (glass front book shelf,lateral file, hutch and desk) through office depot. I spent several hours putting the furniture toge...

We have had a terrible experience with Thomasville concerning the deliver of our sectional. One would expect a much better level of customer service from an organization that assoc...

My husband and I are empty nesters! We moved into a new home and bought all new Thomasville furniture. All leather from the Benjamin leather sofa and love seat collection, two Morg...

After more than 30 years of marriage we were able to purchase Thomasville's Fredericksburg dining table and chairs. After about two-three years several of my 8 chair backs hav...

I purchased the Thomasville Desk Chair from the Fredericksburg Collection approximately in 2004 the chairs leather wore off and the swivel mechanism broke in 2007. I contacted Thom...

Instead of training their staff in atlanta, they just fire everyone. All stores are a revolving door of managers, designers and poorly made furniture. Every time I go in a ...

We bought a leather set from Thomasville and the finish starting coming off the leather, we paid over 3500.00 and this company said they will not stand behind it. DO NOT BUY THOMAS...

I'M DISABLED,I contacted the store to find out pricing on a sofa i wanted,I was told a great price,my neighbor got his van and son's together to help find a van for my wheelchair a...

Furniture delivered 12 weeks after promised delivery date, sold leather protection agreement for additional 300$, went to use it after our 5 year old scratched the finish, would n...

The Worst Experience of my life! Ordered family room furniture in May of 2010. Spent $15,000.00 at that store. It is now March 2011 and they are STILL trying to fix the mess ups...