Anyone looking to purchase furniture should completely avoid Thomasville
furniture stores and products. Horrible
customer service,
poor quality and nothing but excuses. Made the
mistake of buying from them and 1 year later issues still not resolved. I've had 2 complete replacements of product, 6 different
deliveries and changing your schedule to accomodate them. Worst, they won't return your calls, provide status and the turn over of people is so high you never speak to the same person twice. The shipping firm told me they bring back as much as they deliver! Buyer beware, Thomasville Furniture should be avoided at all cost!
1. Written by glenn hamilton, on 24-01-2010 17:07
Everyone check out the federal fair credit act 15 US Code 1666i, 1666, 1640. Use a credit card, review the above laws and stick it to them!!!
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2. Written by Sue J., on 31-08-2009 13:09
I am so CONCERNED! I ordered a couch and two chairs from Thomasville in the beginning of July. They told me (now) the fabric is back ordered and I may see my couch by Thanksgiving.
Could someone please give me some advice!!
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3. Written by Katherine P, on 27-08-2009 18:58
I am a Thomasville employee and I was drawn into websites complaining about this company, and unfortunately, the company has become JUST reputation, and brand recognition. As mentioned on the complain the merchandise is of very poor quality, but worse the customer service is just non existent. I'm pretty sure the two comments above came from individuals who have never purchased from Thomasville. Word to the wise: If you're purchasing from Ethan Allen; you're getting the same quality and customer service you will get from us..... "NONE".
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4. Written by Diane, on 29-05-2008 08:22
waah little baby sissy
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5. Written by Ken Buddha, on 26-05-2008 01:51
No details? Thomasville enjoys a great reputation that they earned. Your hit & run review lacks credibility.
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