Thomasville Furniture - Popped Springs on New Thomasville Sofa

Issue not resolved

My husband and I purchase a "brand new" Thomasville sofa at our local Salvation Army.We loved it!

We couldn't figure out why we got such a great deal on a $2000 sofa until a few days later when we experienced a series of loud pops. We realized the springs must be going out. Then on the 16th day, the entire spring system collapsed, leaving a "sinkhole" in the sitting area of the couch with a cheap broken plastic clip and ripped underside on the sofa.

So much for a "great find"!I would seriously hesitate to recommend anyone buying furniture from this company in the future.

c31369e review #385745
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