Product: Thomasville Furniture Sofa Clear all filters (0 of 45 reviews match)
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Thomasville Furniture - Need help and not getting reply

I have been trying to contact Thomasville since Christmas when I noticed my Benjamin leather sofa has a cracked frame. I need some help. Pam McKay ptmckay@yahoo.com 484-281-3054
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Thomasville Furniture Sofa
#1449199
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I HATE THOMASVILLE FURNITURE. NO repeat business here. Save yourself the trouble, and don't shop from Thomasville. If you do a little more research than I did, since I thought that Thomasville still meant quality, you will find that Houzz, BBB, Consumer reports, etc.,...
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1.6
Product
Thomasville Furniture Sofa
I didn't like
  • Lying representative that do not honor agreement
#1252510
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We purchased a floor model couch from Thomasville.The frame broke and Thomasville's repair man indicated the frame was damaged previously and the repair had failed. Problem is we were never told couch had frame damage before we bought it. If that had been disclosed to...
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1.5
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Thomasville Furniture Sofa
#1016225
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Thomasville Furniture - Be Aware outsourced in China
Thomasville Furniture - Be Aware outsourced in China
Thomasville Furniture - Be Aware outsourced in China
Thomasville Furniture - Be Aware outsourced in China
Thomasville Furniture - Be Aware outsourced in China
Thomasville Furniture - Be Aware outsourced in China
I have never in my life been treated so unfairly - with lack of customer service.I thought I was purchasing quality furniture from Thomasville; after receiving the furniture it appear cheaply made. I spoke to the sales representative who made empty promises. I ended up...
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1.0
Product
Thomasville Furniture Sofa
I didn't like
  • Lying representative that do not honor agreement
  • Poor quality furniture
  • Customer service
#1000952
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Bought Mercer Leather Sofa & frame/support broke. Sofa was still under warranty so they sent a repair man. I first alerted my salesperson in October, repair man came in January! Repair man showed me how poorly constructed the sofa was. Nothing but staples & plastic. 6...
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Thomasville Furniture Sofa
#934408
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Thomasville Furniture Sofa Review

Just sent Thomasville ID no. On sofa purchased March 2011. Springs pushed from front to back of sofa lv no support in front. We to heard a loud noise and felt it came from outside.Now we know it was our sofa that we hardly ever use.
2.3
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Thomasville Furniture Sofa
#894488
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Thomasville Furniture Sofa Review

Our L shape sofa bought couple years ago -fabric - springs have disconnected from front of seat and has ended up in back of seat. It is in a room that never gets used. Just discovered this problem. Like you heard a loud noise few weeks back -very loud - also thought it was outside. How did you Handel? We are south of Atlanta.
Product
Thomasville Furniture Sofa
#894170
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My family has been purchasing Thomasville furniture my entire life. I thought that it was a quality product, until now. I have a Thomasville sofa which is about 5 years old. I am single, have no children jumping on it and it has not been abused. As I sat down, I...
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Thomasville Furniture Sofa
#819184
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Thomasville Furniture - Sofa Review from Phenix City, Alabama

Very disapointed with quality of thomasville sofa. Can not believe they use cheap plastic clips to retain seat springs with all the pressure they have on them. Paid 2300.00 for sofa an was barely a year old an clips began breaking actually with no one even setting on it.have owned thomasville products before with no problems but your quality now is awful so i will no longer be a thomasville customer. Thanks
1.0
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Product
Thomasville Furniture Sofa
#807248
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My Thomsaville sofa did the same thing! I only owned it for 3 months and one evening I heard a very loud sound, it sounded like a gun shot, inside my sofa. I turned it over and found this little plastic clip sticking out of the felt-like fabric which now had a huge...
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Thomasville Furniture Sofa
#605914
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