Not resolved
1 comment

I purchased a sofa from Thomasville Furniture Co. in VIRGINIA BEACH,VIRGINIA. The sofa is substandard, had and was over two thousand dollars.

The cushions were hard, did not fit well and they REFUSED TO MAKE ANY CONCESSIONS FOR ME AT ALL. This piece is now a total loss to me and we have not paid for it yet as we used their financing.

I would suggest you NEVER purchase anything with the Thomasville name it is not quality furniture and it has a high price tag. Whatever goes wrong with it will be YOUR PROBLEM. They do not stand behind their merchandise.

L. Swain

Virginia Beach, VA

Review about: Thomasville Furniture Sofa.

Had an Experience with Thomasville Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#406966

I wrote the post in 2008 regarding the sofa.I received some satisfaction by emailing directly to Thomasville Home Office, address online.

They contacted the franchise owner and forced him to allow me to return the sofa for a bed. Not what I really wanted, but I did get rid of the sofa that was so uncomfortable and was much more than the store owner offered me. If you used a major credit card they will help you with unsatisfactory furniture by withdrawing payment. Use Willis Furniture in Virginia Beach, VA.

They are WONDERFUL, privately owned and stand behind their merchandise. If you live in the vicinity.

Their Sherril furniture is made in NC, USA, not China.Good Luck.

You May Also Like

Mypillow - Pillow Issues/Customer Service Mypillow " Upon purchasing the 2 for 1 product, king size, I noticed an obvious difference in the amount of filling in both pillows. I opted..." Read more Thomasville Furniture - Be Aware outsourced in China Thomasville Furniture "I have never in my life been treated so unfairly - with lack of customer service. I thought I was purchasing quality furniture from Thomasville; after receiving the furniture it..." Read more Thomasville Furniture - Dishonest Dealings with Thomasville of Summerlin Thomasville Furniture "My wife and I purchased a Modern Theory dining table, chairs, and buffet from the Summerlin location in January 2013. Each piece of furniture was defective and we made..." Read more Thomasville Furniture - Cushions collapsing on a newer custom sofa a little over a year old. Thomasville Furniture "I have sent numerous emails to the "contact us" area on your website to no avail. I keep getting a automated reply that somebody will. Contact me within 48 hours...nobody..." Read more Aliexpress - Customer service is horrible. Aliexpress "I ordered Par 56 led swimming pool lights. They started leaking within a few days of installation. The seller warranty is for 2 years. The seller does not respond to..." Read more Matrix home health agency shorts paychecks routinely Matrix Home Health "I am a RN with over 40 years experience and 25 in upper management including 12 years as founder and entrepreneurship. I was recruited by a fellow nurse, I worked..." Read more Gekks - Nonexistent Customer Service Gekks "I ordered from this company in May. 10 days later, my liners were shipped. I installed them in my shoes and wore them for a few weeks. After about 3..." Read more Pissed of jollibee ruin my surprise for my daughtrs birthday Jollibee "I ordered throuh online jolibee padala and pay via credit card it was confirmed by paypal that the payment has been recieved. I call my daughter that wait for the..." Read more