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Where do I start? We ordered 6 pieces of furniture for our living room.

About a week after the furniture was delivered, we noticed the top of the coffee table was cracking. A "specialist" came and determined that the table would need to be replaced. We were told we could get a new table in 4 weeks. Well 12 weeks later, and after many phone calls and emails, we finally got the replacement table.

In the meantime, we ordered draperies for our living room and were told that we should receive them in 8-10 weeks. Six weeks later we were told that the fabric was discontinued (yes..it took 6 weeks just for them to tell us that the fabric was discontinued). We picked new fabric and began the process again, receiving a promise that T'Ville would rush the order. Sixteen weeks later we are still writing threatening emails and making phone calls as to the status of our drapes.

A couple of weeks ago, they told us that they would put a rush on our order (didnt' they promise to rush the order from the start?). They recently told us it would be 2 weeks for the drapes to reach their store and another 2 weeks for the store to deliver them to us. Are you kidding me? After our ordeal you'd think they'd personally drive them to us the same day the store received them.

After yelling at them, they agreed to do this. Not once in this entire ordeal did we receive an unsolicted call from Thomasville to provide a status report and explain delays. They only communicated with us when we had to pester them.

This company has deplorable customer service; and we get the feeling they really don't care! Steer Clear!!

Location: Washington, District Of Columbia

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We have had a nightmare with Thomasville. People need to understand the Thomasville that was our parents and grandparents is not the same as THOMASVILLE being made in China and Mexico today.

Go to the Thomasville Facebook page and post your complaints.

Also join me on Facebook at BOYCOTT THOMASVILLE to post your stories and complaints and to read about my Thomasville Nightmare. Post your stories on pissedconsumer.com they are a very well visited site.

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