Minerva, Ohio
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1 comment

Furniture delivered 12 weeks after promised delivery date, sold leather protection agreement for additional 300$, went to use it after our 5 year old scratched the finish, would not honor agreement to fix it, said scratch did not qualify for repair. Called thomasvile and they could give a ***, they got their extra $. None of the managers were helpful, did not return calls and we are screwed. Never shop Thomas ville north Olmsted Ohio and save yourself anxiety and frustrating experience

This is the worst customer service I have ever experienced

Debbie the "manager " always seemed to be at another location when we wpwould call

Review about: Thomasville Furniture Warranty.

Monetary Loss: $3.

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Sounds like you need to read the contract before you post inaccurate information.

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