Furniture delivered 12 weeks after promised delivery date, sold leather protection agreement for additional 300$, went to use it after our 5 year old scratched the finish, would not honor agreement to fix it, said scratch did not qualify for repair. Called thomasvile and they could give a ***, they got their extra $. None of the managers were helpful, did not return calls and we are screwed. Never shop Thomas ville north Olmsted Ohio and save yourself anxiety and frustrating experience
This is the worst customer service I have ever experienced
Debbie the "manager " always seemed to be at another location when we wpwould call
Review about: Thomasville Furniture Warranty.
Monetary Loss: $3.