We were excited that we were finally able to purchase a 'nice' sofa. We were at the showroom and found a beautiful, Benjamin 3 seat sofa and bought it 'as is'.
We were assured that there was nothing wrong with the mechanics and the reason it was 'as is' was that the wrong fabric was used for a previous customer, so we took it home. We're 50 years old, no kids, no pets, so we never abused the sofa. One evening we were sitting and starting to hear a funny noise coming from beneth this piece of trash. We found that the the cheap plastic clips broke six months after purchasing our sofa.
I've tried contacting TF, per their request, and have not heard back. We're soooooo mad!
We're stuck with an expensive mistake. Please, DON'T BUY FROM THOMASVILLE, YOU'LL REGRET IT!
Product or Service Mentioned: Thomasville Furniture Sofa.