Lyndhurst, Ohio
1 comment

WARNING!!! Do not buy Thomasville!!!

Worst customer experience and customer service in the world! You'll be waiting for your furniture for months (we are up to 6 months ourselves) and spending hours calling customer service to get some sort of update on furniture you already paid for but no one knows where it is and how long it will take!!! This is stress and frustration you just don't need in your life, believe me. They work with a lot of stores which are going out of business and couldn't handle things in a more poorly fashion.

Truly the most deplorable experience I've ever had. Value of my loss: my sanity and peace of mind!!!

There was a point where we thought we would never get our furniture and never see our money again. Unacceptable especially for the money we spent!!

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Alpharetta, Georgia, United States #632387

We have had the exact same experience in Alpharetta , GA. This seems to be part of their corporate culture, It appears they are in deep financial trouble.

Their customer support is deplorable. We have filed complaints with the BBB and American Express.

This is not a company that earns your business.

They are a one shot pony. :(

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